Analisis kinerja manajemen perusahaan dengan kerangka balanced scorecard (study kasus di PT.Sarana Agro Nusantara)

Tunggul, Panji Bharata Tjahjo (2005) Analisis kinerja manajemen perusahaan dengan kerangka balanced scorecard (study kasus di PT.Sarana Agro Nusantara). Masters thesis, Institut Pertanian Bogor.

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Abstract

In the middle of mature and dynamic business circumstances, PT. Sarana Agro Nusantara realized that the management has to make strategy reorientation and analyze their performance deeply. They need more than just financial performance indicator to shown and reflect the condition of the company. A new tool which can measure company performance thoroughly and provide feedback is required. The purpose of this research was to identify company performance indicators from financial, customer, internal business process and learning and growth perspective and also to construct, develop and analyze the performance of the company using Balanced Scorecard frame. By using Balanced Scorecard, both inhibited and supportive factors toward company performance can be knowledge, thus the feedback can be given to the company. All the data's was gathered as per key performance indicators from each perspective. They were gathered through interviews, questionnaire and company's data. The performance measurement fools were used for data processing, paired comparison method was used for weighting and Microsoft Excel was used for mapping the company performance. The results were overall performance of PT. Sarana Agro Nusantara can be considered as poor. Adore than a half from 17 Key Performance Indicators definite, shown tin satisfying performance. These unsatisfying results were performance inhibited factors. For PT. Sarana Agro Nusantara, all Key Performance Indicators in financial and internal business process were performance inhibited factors. And the management has o lot of work to do to improve their performance ahead.

Item Type: Thesis (Masters)
Additional Information: 10(E18)TUN a
Uncontrolled Keywords: Jasa Tangki Timbun Minyak Sawit, PT. Sarana Agro Nusantara, Manajernen Strategik, Kinerja Manajernen Perusahaan, Balanced Scorecard, Studi Kasus.
Subjects: Manajemen Strategi
Depositing User: Staff-3 Perpustakaan
Date Deposited: 10 Jan 2012 06:52
Last Modified: 23 Sep 2016 03:47
URI: http://repository.sb.ipb.ac.id/id/eprint/1079

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