Strategi pengembangan sistem penilaian kinerja organisasi di international center for development in Islamic finance - lppi berbasis balance scorecard

Hanif, Sheila Nuraisha (2014) Strategi pengembangan sistem penilaian kinerja organisasi di international center for development in Islamic finance - lppi berbasis balance scorecard. Masters thesis, Institut Pertanian Bogor.

[img]
Preview
Text
R47-01-Sheila-Cover.pdf - Published Version

Download (414kB)
[img]
Preview
Text
R47-02-Sheila-Summary.pdf - Published Version

Download (332kB)
[img]
Preview
Text
R47-03-Sheila-Ringkasan.pdf - Published Version

Download (400kB)
[img]
Preview
Text
R47-04-Sheila-Daftarisi.pdf - Published Version

Download (463kB)
[img]
Preview
Text
R47-05-Sheila-Pendahuluan.pdf - Published Version

Download (710kB)
[img] Text
Tesis.pdf
Restricted to Registered users only

Download (1MB)
Official URL: http://elibrary.mb.ipb.ac.id

Abstract

The development of market share in Islamic banking prove that public in Indonesia had give a positive appreciation to the Islamic banking Industry. The rapid growth has also led to increasing a competition level in the Islamic banking industry. In order to build a strong Islamic banking institutions, the support of competent human resources are urgently required. However, the high expansion of Islamic banking are not followed by the provision of adequate human resources, this situation are estimated to become the cause of labor shortages in islamic banking industry. International Center for Development in Islamic Finance Lembaga Pengembangan Perbankan Indonesia (ICDIF-LPPI) is an agency of the central bank presented to answer the demands of the islamic banking and financial services industry in the field of human resource development. In order to improve the quality of programs offered by ICDIF-LPPI, strategic planning are necessarily required to create an alignment of vision, mission, and goals along with some comprehensive achievement benchmarks as an evaluation media of performance improvement. A good performance appraisal system should be able to have a linkages between individual employee performance with organizational performance and the achievement of performance indicators should refer to the vision, mission, and strategy of the organization. One of management tool that can be use to create performance indicators which can strongly find the connections between employee performance with organizational performance is the Balanced Scorecard, developed by Kaplan and Norton in 1992. Balanced Scorecard approach can allow organizations to manage and measure its organizational performance from four balanced perspectives, i.e financial, customers and stakeholders, internal business process, also learning and growth. Based on the stated backgrounds and problems, the purpose of the study was to (1) assess the performance assessment system that has been implemented by ICDIF-LPPI; (2) identify the Key Performance Indicator (KPI) ICDIF-LPPI in order to develop performance appraisal system based on the Balanced Scorecard approach; and (3) recommend strategies for ICDIF-LPPI to improve its performance. This research was conducted in ICDIF-LPPI office located in Kemang area, Jakarta on April to October 2013. Methods used in this research is descriptive method with case study approach. Primary data were obtained through in-depth interviews and questionnaires, while secondary data was obtained through ICDIF-LPPI documents, journals, books, and other references that have relevancy with the research topic. Sampling technique for the purposes of strategy formulation and development of performance appraisal system based on the Balanced Scorecard approach are done by using purposive sampling in which respondents comprised of ICDIF-LPPI management team. To identifying the employee perceptions about applied performance appraisal system, this research The development of market share in Islamic banking prove that public in Indonesia had give a positive appreciation to the Islamic banking Industry. The rapid growth has also led to increasing a competition level in the Islamic banking industry. In order to build a strong Islamic banking institutions, the support of competent human resources are urgently required. However, the high expansion of Islamic banking are not followed by the provision of adequate human resources, this situation are estimated to become the cause of labor shortages in islamic banking industry. International Center for Development in Islamic Finance Lembaga Pengembangan Perbankan Indonesia (ICDIF-LPPI) is an agency of the central bank presented to answer the demands of the islamic banking and financial services industry in the field of human resource development. In order to improve the quality of programs offered by ICDIF-LPPI, strategic planning are necessarily required to create an alignment of vision, mission, and goals along with some comprehensive achievement benchmarks as an evaluation media of performance improvement. A good performance appraisal system should be able to have a linkages between individual employee performance with organizational performance and the achievement of performance indicators should refer to the vision, mission, and strategy of the organization. One of management tool that can be use to create performance indicators which can strongly find the connections between employee performance with organizational performance is the Balanced Scorecard, developed by Kaplan and Norton in 1992. Balanced Scorecard approach can allow organizations to manage and measure its organizational performance from four balanced perspectives, i.e financial, customers and stakeholders, internal business process, also learning and growth. Based on the stated backgrounds and problems, the purpose of the study was to (1) assess the performance assessment system that has been implemented by ICDIF-LPPI; (2) identify the Key Performance Indicator (KPI) ICDIF-LPPI in order to develop performance appraisal system based on the Balanced Scorecard approach; and (3) recommend strategies for ICDIF-LPPI to improve its performance. This research was conducted in ICDIF-LPPI office located in Kemang area, Jakarta on April to October 2013. Methods used in this research is descriptive method with case study approach. Primary data were obtained through in-depth interviews and questionnaires, while secondary data was obtained through ICDIF-LPPI documents, journals, books, and other references that have relevancy with the research topic. Sampling technique for the purposes of strategy formulation and development of performance appraisal system based on the Balanced Scorecard approach are done by using purposive sampling in which respondents comprised of ICDIF-LPPI management team. To identifying the employee perceptions about applied performance appraisal system, this reasearch

Item Type: Thesis (Masters)
Uncontrolled Keywords: Balanced Scorecard, ICDIF-LPPI, Key Performance Indicator, Penilaian Kinerja, Strategi Balanced Scorecard, ICDIF-LPPI, Key Performance Indicator Performance Appraisal, Strategies
Subjects: Manajemen Sumber Daya Manusia
Depositing User: SB-IPB Library
Date Deposited: 28 Aug 2014 01:00
Last Modified: 13 Nov 2019 08:36
URI: http://repository.sb.ipb.ac.id/id/eprint/1995

Actions (login required)

View Item View Item