Analisis kinerja PT.Bank Mega,Tbk dengan pendekatan balanced scorecard

Hassan, Firmansyah (2005) Analisis kinerja PT.Bank Mega,Tbk dengan pendekatan balanced scorecard. Masters thesis, Institut Pertanian Bogor.

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Abstract

This work considers the importance of performance analysis using Balanced Scorecard Approach. The Balanced Scorecard concepts was used to provide a group of indicators which can be used to evaluate the performance of this company. This performance is analyzed through four perspectives: financial, customer, internal processes and learning and growth. According to comparison of Bank and Balanced Scorecard, the performance of Bank Mega can be classified as “good”. It is also showed a comparison between bank and balanced scorecard approach. Finally, the critical points that should be noticed by management are reward system, bottom-up system, services, new product information. Hopefuly, All these improvement can make a better impact for company in the future.

Item Type: Thesis (Masters)
Additional Information: 10(28)HAS a
Uncontrolled Keywords: Balanced Scorecard, pertumbuhan dan pembelajaran, bisnis internal, customer, finansial, tingkat kepuasan, rentang kriteria, paired comparison, pengukuran kinerja.
Subjects: Manajemen Strategi
Depositing User: SB-IPB Library
Date Deposited: 23 Sep 2016 08:58
Last Modified: 23 Sep 2016 08:58
URI: http://repository.sb.ipb.ac.id/id/eprint/2624

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