Analisis peran dan akuntabilitas lembaga rukun tetangga di dua kelurahan kecamatan pasar minggu jakarta selatan

Nugroho, Gunawan Setyo (2005) Analisis peran dan akuntabilitas lembaga rukun tetangga di dua kelurahan kecamatan pasar minggu jakarta selatan. Masters thesis, Institut Pertanian Bogor.

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Abstract

The aims of this study were to identify characteristics of Neighborhood Association (NA), to identify the work role and accountability of NAs based on Figures and Inhabitant in luxurious and plain area, and to identify the relationship between proponent factors of NAs’ management task and NAs’ service satisfaction. Pasar Minggu District that has been chosen as a sample of research has many sub district. West Pejaten represented luxurious area and East Pejaten represented plain area. The sample consisting of 10 head of NAs, 10 Figures, and 30 Inhabitant, were collected in each 10 NAs in East Pejaten and West Pejaten Sub district. So, total sample was 100 people. Mann Whitney and Rank Spearman correlation were used to analyze the data. The results of the study showed that generally NAs had served administrational work but lack of secretarial equipment such as information board, schedule of activity board. Moreover, Figures and Inhabitant had the same perception about the work role of NAs in plain area. However, they had the different perception about the same thing in luxurious area. In addition, both Figures and Inhabitant had the same perception about accountability of NAs in two areas, luxurious and plain. These results implied that according to Figures and Inhabitant, all of proponent factors didn’t have a relationship between the work of NAs’ management and service satisfaction to inhabitant in plain area. In contrast, according to Figures and Inhabitant, NAs’ management had a relationship between the work of NAs’ management and service satisfaction to Inhabitant in luxurious area.

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