Evaluasi implementasi sistem penjaminan mutu internal (spmi) dengan iso 9001 program sarjana ipb

Budiarto, Gigih (2017) Evaluasi implementasi sistem penjaminan mutu internal (spmi) dengan iso 9001 program sarjana ipb. Masters thesis, Institut Pertanian Bogor.

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Official URL: http://lib.sb.ipb.ac.id/

Abstract

Nowadays, universities in Indonesia both public and private have many who implement the quality management system (SMM) ISO 9001, but in its implementation more lead to "labeling" than the nature of quality management itself. In Indonesia the organization that handles the standardization of universities is the national university accreditation body (BAN-PT). Essentially, SMM ISO 9001 focuses on international quality standard quality management process. However the obligation of standardization is essentially implementation of standard implementation of clause on BAN-PT rule which generally at universities is called internal quality assurance system (SPMI). Not a few encountered PT that has been successful in the implementation of SMM ISO, but implementation of achievement the standard BAN-PT still not maximized, or only have a value of B (good), not A (excellence). The supporting principles in the integration of the two SMMs, especially in the PDCA principle greatly support Gugus Penjamin Mutu (GPM) and Gugus Kendali Mutu (GKM) as well as implementers in the implementation of integrated SMM implementation, so that the target of SMM standard based on BAN-PT can be achieved, also the ISO-9001 based on good ISO 9001, also on the second SMM audit process. The objective of this research is to 1) review the implementation of ISO 9001 management system with internal quality assurance system (SPMI) to support SPME BAN-PT and 2) develop ISO 9001 management system synchronization strategy with SPMI to support SPME BAN-PT. The method used in this research with analytic hierarchy process (AHP). This research begins by analyzing the relationship between ISO 9001 clause and SPMI undergraduate program of IPB. The result is that there is a principle that supports the integration, especially the PDCA principle. There are some clauses of SPMI that can be ISO, some are not able to ISO, related policies, manuals and quality objectives. Furthermore, after made table linkage of some clause SPMI with ISO 9001, research continued by making AHP questionnaire with respondents from resource experts in the field of higher education management and expert ISO 9001. The analysis of data processing AHP questionnaire is some alternative strategy how the implementation of ISO 9001 later can be part or in line with the implementation of SPMI undergraduate program IPB. The results of the evaluation show that the SPMI undergraduate programs IPB and ISO 9001 run separately, the variable causes of which is the work unit has not understood that the clause at ISO 9001 actually supports the SPMI clause, so it should be in the implementation of the process according to ISO 9001, the target nature is standardization on the SPMI program bachelor. In compiling the ISO 9001 and SPMI system synchronization, a table of conformity between the SPMI clause and ISO 9001 is established. From the table of conformity it appears that what has been executed in the ISO 9001 clause can be claimed that its implementation supports the achievement of SPMI standard targets related to the corresponding clause. Plus input from the experts on the priority synchronization strategy of both SMM will support the implementation of SPME BAN-PT so that the achievement of accreditation of excellence of study program and institution can be achieved effectively and efficiently.

Item Type: Thesis (Masters)
Uncontrolled Keywords: AHP, integrasi sistem manajemen mutu, ISO 9001, sinkronisasi, SPMI. AHP, integrated quality management system, ISO 9001, SPMI, synchronization.
Subjects: Manajemen Sumber Daya Manusia
Depositing User: SB-IPB Library
Date Deposited: 12 Apr 2018 02:47
Last Modified: 15 Oct 2019 03:43
URI: http://repository.sb.ipb.ac.id/id/eprint/3084

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