Pengaruh job caharacteristics dan leader member exchange (lmx) terhadap work engagement di pt elangperdana tyre industry

Dewi, Nurdiani Komala (2019) Pengaruh job caharacteristics dan leader member exchange (lmx) terhadap work engagement di pt elangperdana tyre industry. Masters thesis, Institut Pertanian Bogor.

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Abstract

Work engagement is an important concept on employee behavior in the organization. Employees who have a high level of work engagement will show their best performance because they are fully connected with their work roles and enjoy their work. They work with vigor, dedication and being absorbed to they work. Conversely, indications of a decrease in the level of engagement are high absenteeism rates, increasing employee turnover and declining employee performance. This study aims to analyze the influence of job characteristics and leader member exchange (LMX) on employee engagement at PT Elangperdana Tyre Industry. Data was collected by survey method using questionnaires. A total of 395 respondents participated in this study which were obtained by the stratified random sampling method. SEM results show that job characteristics and LMX have a positive and significant direct effect on work engagement, higher score of job characteristics and LMX will show high level of work engagement. The moderating effect of LMX on the effect of job characteristics on work engagement was also analyzed in this study which showed a positive effect. The result of analysis was high level of LMX that has been shown with the high score, has more influence of the job characteristics effect on work engagement. The managerial implications that need to be carried out by the company are (1) Management could maintain and improve the job characteristics with establishing client relationships, this is a method that could provide opportunities for employees to deal directly with clients or those who accept their work. This method allows employees to the quality of their work for their clients (feeback from job itself) and learn various additional skills to interact with clients (variety skills). (2) Management could be arranged leadership training regularly so the leaders of each group in the company could manage their work groups, then the work that must be done in groups would be resolved properly. (3) Leaders are also expected to be able to generate respect from subordinates with professional behavior so that they could develop and enhance a sense of employee appreciation for their leaders. Suggestions for further research, the model could be applied in different industries because they could have different work conditions so their employees could also have different perceptions of the dimensions of both job characteristics and LMX and their influence on work engagement. The moderating effect of LMX on the effect of job characteristics could also be different at the task level.

Item Type: Thesis (Masters)
Uncontrolled Keywords: job characteristics, leader member exchange, LMX, work engagement, Lisrel 8.3, Structural Equation Modeling, SEM
Subjects: Manajemen Sumber Daya Manusia
Depositing User: SB-IPB Library
Date Deposited: 18 Jun 2019 04:50
Last Modified: 18 Jun 2019 04:50
URI: http://repository.sb.ipb.ac.id/id/eprint/3361

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