Pengaruh gaya kepemimpinan dan kepuasan kerja terhadap turnover intentions karyawan hotel XYZ bogor

Komariah, Siti (2021) Pengaruh gaya kepemimpinan dan kepuasan kerja terhadap turnover intentions karyawan hotel XYZ bogor. Masters thesis, IPB University.

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Employee turnover can prevent by identifying the factors that cause employee intentions to leave the company. This is to maintain the effectiveness operation of the company. A high turnover rate can affect the morale of the employees remain working in the company. They assume that the company is not a profer place for work and advancement. This will affect the company’s image. This study aims to analize the effect of leaderhip style on job satisfaction, the effect of leaderhip style on turnover intentions and the effect of job satisfaction on turnover intentions. This study aims to determine employee’s perceptions of leadership style, job satisfaction and turnover intentions. This study also aims to analyze the differences between employee’s characteristics with the dimensions of job satisfaction and turnover intentions. The researchs utilize primary data and secondary data. Primary data were collected trough written questionnaires distribution to 130 employees of Hotel XYZ Bogor. Method sampling was census. In-depth interviews were conducted with front office manager, sales manager, human resources manager and general manager. Secondary data were obtained from staffing databases, market share analysis, profit and loss report in the human resources division, sales and marketing division Hotel XYZ Bogor. In addition this study used descriptive analysis method, t-test analysis method to determine differences employees’ characteristic with dimensionsof variable and Partial Least Square - Structural Equation Model (PLS-SEM) modeling to analyze the influence between variables. The t-test result indicated that the individual characteristic has a significant differences with job satisfaction and turnover intention dimensions. Education characteristic has a significant differences with job satisfaction variable, SEMPLS analysis show that job satisfaction has a strong and significant effect on employee turnover intentions. Job satisfaction factor reflected on recognition and appreciation, promotion, supervision and working situation perceived by employees. Authentic leadership style has a strong and significant influence on job satisfaction. This reflected in leader who focus on goals and encourage open communication. The leader who have an attitude to supervise and monitor irregularities, and take corrective actions. Authentic leadership style has not strong and insignificant influence on employee turnover intentions. Authentic leadership influenced turnover intentions via job satisfaction.

Item Type: Thesis (Masters)
Uncontrolled Keywords: komunikasi, partial least square (PLS-SEM), pengakuan dan penghargaan, pengawasan, promosi. communication, partial least square (PLS-SEM), promotion, recognition and appreciation, supervision.
Subjects: Manajemen Sumber Daya Manusia
Depositing User: SB-IPB Library
Date Deposited: 16 Mar 2022 04:19
Last Modified: 16 Mar 2022 04:19

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