The Prototyping of Banking Computer Technology Problem Handling Information System At PT. Bank ABC

Arimathea, Arimathea (2001) The Prototyping of Banking Computer Technology Problem Handling Information System At PT. Bank ABC. Masters thesis, Institut Pertanian Bogor.

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Abstract

The useful of Computer Technology in the Bank will have chanced to make any problem that can affect to operation activity of the Bank. Every problem that has relation with using Computer Technology, has to be solved quickly and accuracy. This is important to avoid negative image from the Customer. And to handle the problem by using Computer Technology, it needs information about the problem it self. The purpose of this study was to do the investigation about the need of Banking Computer Technology Problem Handling Information System, which can be used by Problem Handling unit (Help Desk) at Technology Division of PT. Bank ABC. This system will be a Banking Technology Problem Handling Database, that can be used or accessed to help Management of PT. Bank ABC regarding to make Decision such as Planning, Monitoring, Evaluation, Controlling, Communication and Coordination with other units in handling problem on Banking Computer Technology. The system development was done by combining SDLC (System Development Life Cycle) and prototyping approach. The result of this study is the new design of Banking Technology Problem Handing Information System, which could be improved atrd implemented so can have more efficient on handling problem.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Pengendalian Perinasalahan, PT.Bailk ABC, Telcnologi Komputer Perbankan, Unit Operasional, Laporati Tertulis, Laporan Telepon. Produlc Perbankan, SDLC, Pengembangan .
Subjects: Manajemen Sistem Informasi
Divisions: Sekolah Bisnis > Perpustakaan
Depositing User: Staff-1 Perpustakaan
Date Deposited: 28 Dec 2011 06:15
Last Modified: 28 Dec 2011 06:15
URI: http://repository.sb.ipb.ac.id/id/eprint/443

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