Items where Author is "Apriyanto, Putu "

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Apriyanto, Putu (2004) KAJIAN STRATEGIS KINERJA BlSNlS JASA PERBANKAN MELALUI PENGUKURAN KUALITAS LAYANAN STUDI KASUS PT. BANK MANDlRl (PERSERO), TBK KANTOR CABANG JKT. KYAl TAPA. Masters thesis, Institut Pertanian Bogor.

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